Excellent service from a company big enough not to need to bother with such trivial matters. It's things like this that keeps me buying such companies products.
Felindre
-
Bob Watson
- Zander
- Posts: 8106
- Joined: Sun Aug 28 2011 05:00
- Location: Stockton on Redacted
Felindre
Credit where it's due, one of the little spring clips that gives an audible sound when my Ultegra 5500's are in free spool mode snapped. A quick email to James at Felindre, enquiring about the price and p&p for a new one found him sending me one FOC
Excellent service from a company big enough not to need to bother with such trivial matters. It's things like this that keeps me buying such companies products.
Excellent service from a company big enough not to need to bother with such trivial matters. It's things like this that keeps me buying such companies products.
-
BillCollins
- Ferox Trout
- Posts: 10675
- Joined: Sat Aug 27 2011 05:00
- Location: Just a long chuck from the Shannon...
Re: Felindre
And a rare event for something to go wrong with a Shimano anyway, IMO......
Marcraft are for queers.
-
markyboy
- Barbel
- Posts: 2512
- Joined: Sat Aug 27 2011 05:00
- Location: Narfuk
Re: Felindre
Yep theyre great guys down there, done me a couple of favours in the past too!
-
Goff Dyer AKA Orkney Lad
- Roach
- Posts: 182
- Joined: Sat Aug 27 2011 05:00
- Location: Penarth South Wales
Re: Felindre
My mate Les is a hamfisted bugger stripped the gears on one of his 5000s £40 all in not just the gears everything inside excellent service.
And back to him in 4 days
And back to him in 4 days
