Bankside Tackle / freespirit

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Jock Gordon
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Bankside Tackle / freespirit

Post by Jock Gordon »

Sent my pike tamer light lure rod back to bankside tackle 7 weeks ago as it broke at the whippings 3rd ring down on the cast, not overloaded I may add, have had to call Bankside 4 times re the rods replacement, Freespirit have had it for 5 weeks, last call to Bankside was Oh yes we have it here, will send it out, that was last Wednesday, still no rod.

As you know I'm a great fan of Freespirit rods but this sham has tainted that, no comms from either Freespirit or Bankside in all that time = Terrible customer service on both accounts. :mad: :mad:
Admau1
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Re: Bankside Tackle / freespirit

Post by Admau1 »

Hi Jock, that's terrible service, JOHNSON ROSS sell FREE SPIRIT and are always very very helpful !
Regards Adam :thumbs:
piker66
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Re: Bankside Tackle / freespirit

Post by piker66 »

Bank side at Tewkesbury ?
...the Devil came and took me, from bar to street to bookie...
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Emma Hamilton
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Re: Bankside Tackle / freespirit

Post by Emma Hamilton »

piker66 wrote:
Bank side at Tewkesbury ?
I'd doubt that. The Bankside fellas in T. are smashing folk.

rob
Jock Gordon
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Re: Bankside Tackle / freespirit

Post by Jock Gordon »

piker66 wrote:
Bank side at Tewkesbury ?
Yes that's the one :mad:
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rutilus1
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Re: Bankside Tackle / freespirit

Post by rutilus1 »

Suprised at Bankside , always had terrific service and unusually a very friendly welcome when you go in the shop.
Jock Gordon
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Re: Bankside Tackle / freespirit

Post by Jock Gordon »

Maybe when you go in the shop but I'm 300 miles away with an online order, out of sight, out of mind imo, anyways had there last penny from me.
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