A week ago, at the end of a fishing session i somehow managed to lose one of the legs to my Cygnet rod pod.
It just slipped of and fell into the margins amongst the old twigs and general rubbish. Anyway, i couldn't find it.
I phoned Cygnet Tackle the next day and asked them if they knew of anywhere i could buy a spare leg. They emailed be back the next day and asked me for my address so they could send me one.
Two days later it arrived in the post with no charge.
Excellent customer service i'd say.
Cygnet Tackle
- Ash m
- Zander
- Posts: 7397
- Joined: Mon Feb 06 2012 06:00
- Location: Sheffield
Re: Cygnet Tackle
Great company for customer service, some top lads work their and want happy customers. Can't imagine you getting the same level of service calling up fox
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- Stickleback
- Posts: 18
- Joined: Fri Dec 22 2017 10:05
Re: Cygnet Tackle
slightly off track here but thier bank sticks are the mutts as well if anyone is looking for some.
got the black alloy ones-very nice and on offer from angling direct at the mo!
got the black alloy ones-very nice and on offer from angling direct at the mo!