This is to say a big thank you to Garry at Gadda baits .
Last week I placed an order to be delivered on Wednesday,
Tuesday evening I received a text from Garry informing me that parcel force had picked it up and it would arrive Wednesday AM.
Unfortunately for whatever reason the parcel didn’t arrive , I waited till the evening just in case it did.
I sent an email to Gadda baits informing them and much to my surprise received a response straight away from Garry apologising
Explaining that he’d contact them and get back in contact with me .
The following morning I received a text from parcel force informing me of delivery , on arrival the date they were picked up from Gadda were clearly visible and as expected the bait had defrosted.
I rang Garry and without hesitation he apologised again and offered to resend my order .
Last night he texted me saying the order had been picked up and this morning I received another asking if it had arrived ok .
The baits I received were top notch.
Gadda baits is a small company but their customer service is second to none
And next time I need bait I know who I’ll be contacting
Regards
Tom
Gadda baits
- Andytheammer
- Barbel
- Posts: 2751
- Joined: Mon Jan 27 2014 22:43
- Location: Essex
Re: Gadda baits
+ 1 Placed an order with Gary a couple of weeks ago,
Kept me informed by phone when stock would be available,
Baits were still proper frozen when delivered & fresh when used
Highly recommended
Kept me informed by phone when stock would be available,
Baits were still proper frozen when delivered & fresh when used
Highly recommended
Andy Sewell
- Dave Horton
- Ferox Trout
- Posts: 13548
- Joined: Mon Aug 29 2011 05:00
- Location: Nomad!
Re: Gadda baits
Never disappointing with Gadda or Gary's service!
(Big up the Gadda face)
(Big up the Gadda face)
- Jason Skilton
- Zander
- Posts: 7015
- Joined: Wed Sep 07 2011 05:00
- Location: East Anglia
Re: Gadda baits
Got mine today for the winter, great service and high quality bait. All delivered on time and still frozen.
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- Stickleback
- Posts: 28
- Joined: Sun Feb 17 2019 19:31
Re: Gadda baits
Garys communication is absolutely superb, really makes the business stand out from the rest.
Ive used others, as you all probably have and there ok / good but Gadda is exceptional.
Ive used others, as you all probably have and there ok / good but Gadda is exceptional.
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- Chub
- Posts: 2341
- Joined: Tue Jan 31 2012 06:00
Re: Gadda baits
I also used Gadda for the first time recently,found Garry's number on here as I had a question before I ordered.As said great communication from Garry and baits arrived on time,frozen and good quality.
Will definitely use Gadda again.
Will definitely use Gadda again.
- coopercollector
- Roach
- Posts: 103
- Joined: Tue Feb 17 2015 11:18
- Location: Essex
Re: Gadda baits
Another thumbs up for Gadda, had another delivery the other day, quality baits.
Dr Andy Sage