This is to say a big thank you to Garry at Gadda baits .
Last week I placed an order to be delivered on Wednesday,
Tuesday evening I received a text from Garry informing me that parcel force had picked it up and it would arrive Wednesday AM.
Unfortunately for whatever reason the parcel didn’t arrive , I waited till the evening just in case it did.
I sent an email to Gadda baits informing them and much to my surprise received a response straight away from Garry apologising
Explaining that he’d contact them and get back in contact with me .
The following morning I received a text from parcel force informing me of delivery , on arrival the date they were picked up from Gadda were clearly visible and as expected the bait had defrosted.
I rang Garry and without hesitation he apologised again and offered to resend my order .
Last night he texted me saying the order had been picked up and this morning I received another asking if it had arrived ok .
The baits I received were top notch.
Gadda baits is a small company but their customer service is second to none
And next time I need bait I know who I’ll be contacting
Regards
Tom
Gadda baits
- Andytheammer
- Zander
- Posts: 2787
- Joined: Mon Jan 27 2014 22:43
- Location: Essex
Re: Gadda baits
+ 1 Placed an order with Gary a couple of weeks ago,
Kept me informed by phone when stock would be available,
Baits were still proper frozen when delivered & fresh when used
Highly recommended
Kept me informed by phone when stock would be available,
Baits were still proper frozen when delivered & fresh when used
Highly recommended
Andy Sewell
- Dave Horton
- Catfish
- Posts: 13777
- Joined: Mon Aug 29 2011 05:00
- Location: Nomad!
Re: Gadda baits
Never disappointing with Gadda or Gary's service!
(Big up the Gadda face)
(Big up the Gadda face)
- Jason Skilton
- Ferox Trout
- Posts: 7016
- Joined: Wed Sep 07 2011 05:00
- Location: East Anglia
Re: Gadda baits
Got mine today for the winter, great service and high quality bait. All delivered on time and still frozen.
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- Stickleback
- Posts: 28
- Joined: Sun Feb 17 2019 19:31
Re: Gadda baits
Garys communication is absolutely superb, really makes the business stand out from the rest.
Ive used others, as you all probably have and there ok / good but Gadda is exceptional.
Ive used others, as you all probably have and there ok / good but Gadda is exceptional.
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- Chub
- Posts: 2435
- Joined: Tue Jan 31 2012 06:00
Re: Gadda baits
I also used Gadda for the first time recently,found Garry's number on here as I had a question before I ordered.As said great communication from Garry and baits arrived on time,frozen and good quality.
Will definitely use Gadda again.
Will definitely use Gadda again.
- coopercollector
- Perch
- Posts: 103
- Joined: Tue Feb 17 2015 11:18
- Location: Essex
Re: Gadda baits
Another thumbs up for Gadda, had another delivery the other day, quality baits.
Dr Andy Sage
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- Stickleback
- Posts: 37
- Joined: Mon Aug 28 2023 21:15
Re: Gadda baits
I decided to order some bait from Gadda baits, and I’m really pleased.
Up to now I’d never ordered frozen bait through the post, and been unsure about how frozen it will still be upon arrival!
I received it today, and it was well packaged and still frozen.
The baits themselves also look good quality.
I would definitely recommend Gadda baits to anyone looking for good quality baits and service.
Up to now I’d never ordered frozen bait through the post, and been unsure about how frozen it will still be upon arrival!
I received it today, and it was well packaged and still frozen.
The baits themselves also look good quality.
I would definitely recommend Gadda baits to anyone looking for good quality baits and service.